We aim to provide a hassle-free shopping experience. Please note our return & refund guidelines:
- Returns & Refunds: We only accept returns for defective or damaged items. Simply notify us within 7 days of delivery with clear photos and videos as proof.
- Replacement & Refund Process: If you receive a defective item, you may choose a replacement or full refund.
- Processing Time: Refunds are processed within 5-7 business days after approval.
- Refund Method: Refunds will be issued via the original payment method used during checkout.
For claims, contact us at support@divinemurali.com with your order details and issue description.